1.1 In these Conditions:

“Buyer” means the person who accepts or purchases the Repair Services.

“Conditions” means the standard terms and conditions for repair set out in this document

“Contract” means the contract for the purchase and supply of the Services

“Goods” means the goods the subject matter of the Services provided by the Buyer

“Motortronics” or “www.motortronics.co.uk” is a trading name of Mtronics Ltd (registered in England and Wales under number 12931276)

“Repairs” means the repairs to be made to the Goods by Motortronics as specified in the item description on the specific repair service page.

“Services” means the repair services (including the provisions of any spare parts) which Motortronics is to supply in accordance with these Conditions

‘Writing” includes facsimile transmission and comparable means of communication, but not electronic mail and Written shall be construed accordingly.

1.2 The headings in these Conditions are for convenience only and shall not affect their interpretation.


2.1 Buyer shall purchase and Motortronics shall supply the Services in accordance with any Written quotation or repair services provided by “www.motortronics.co.uk”, accepted by the Buyer, or any Written order of the Buyer which is accepted by Motortronics, subject in either case to these Conditions, which shall govern the Contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or purported to be made, by the Buyer.

2.2 No variation to these Conditions shall be binding unless agreed in Writing between the authorised representatives of the Buyer and Motortronics.

2.3 Motortronics’s employees or agents are not authorised to make any representatives concerning the Services unless confirmed by Motortronics in Writing. In entering into the Contract the Buyer acknowledges that it does not rely on any such representations which are not so confirmed.


3.1 No order submitted by the Buyer shall be deemed to be accepted by Motortronics unless and until confirmed in Writing.

3.2 The Buyer shall be responsible to Motortronics for ensuring the accuracy of the terms of any order submitted by the Buyer, and for giving Motortronics any necessary information relating to the Services required within a sufficient time to enable Motortronics to perform the Contract in accordance with its terms.

3.3 The description of the Repairs shall be set out in Motortronics’s quotation or repair services provided by “www.motortronics.co.uk” (if accepted by the Buyer) or the Buyer’s order (if accepted by Motortronics).

3.4 No order which has been accepted by Motortronics may be cancelled by the Buyer except with the agreement in Writing of Motortronics and on terms that the Buyer shall indemnify Motortronics in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by Motortronics as a result of cancellation.


4.1 The price of the Services shall be Motortronics’s quoted price. All prices quoted are valid for 30 days only or until earlier acceptance by the Buyer, after which time they may be altered by Motortronics without giving notice.

4.2 Motortronics reserves the right, by giving Written notice to the Buyer at any time before delivery, to increase the price of the Services to reflect any increase in the cost to Motortronics which is due to any factor beyond the control of Motortronics, such as ; any damages from previous repairs not conducted by Motortronics, or addition repairs for the Services which is requested by the Buyer, or any delay caused by any instructions of the Buyer or failure of the Buyer to give Motortronics adequate information or instructions.

4.3 Unless otherwise agreed in Writing between the Buyer and Motortronics, all prices are given by Motortronics on an ex works basis, and where Motortronics agrees to deliver the Goods otherwise than at Motortronics’s premises, the Buyer shall be liable to pay Motortronics’s charges for transport, packaging and insurance.

4.4 The price is exclusive of any applicable value added tax which the Buyer shall be additionally liable to pay to Motortronics.

4.5 The quoted price includes an assessment charge. In the event the Buyer decides not to proceed with the Service then the assessment charge will still apply.


5.1 Subject to any special terms agreed in Writing between the Buyer and Motortronics, Motortronics shall be entitled to invoice the Buyer for the price of the Services on or at any time after delivery of the Goods, unless the Goods are to be collected by the Buyer or the Buyer wrongfully fails to take delivery of the Goods, in which event Motortronics shall be entitled to invoice the Buyer for the price at any time after Motortronics has notified the Buyer that the Goods are ready for collection or (as the case may be) Motortronics has tendered delivery of the Goods.

5.2 The Buyer shall pay the price for the Services within 30 days of the date of Motortronics’s invoice, and Motortronics shall be entitled to recover the price, notwithstanding that delivery may not have taken place. The time for payment of the price shall be of the essence of the Contract. Receipts for payment will be issued only upon request.

5.3 If the Buyer fails to make any payment on the due date then, without prejudice to any other righter remedy available to Motortronics, Motortronics shall be entitled to:

5.3.1 not perform or suspend any further Services to the Buyer (or any part of the Services);

5.3.2 require the Buyer to pay in advance for any Services (or any part of the Services) which have not yet been performed;

5.3.3 appropriate any payment made by the Buyer to such of the Services (or the services supplied under any other contract between the Buyer and Motortronics) as Motortronics may think fit (notwithstanding any purported appropriation by the Buyer); and

5.3.4 charge the Buyer interest (both before and after any judgment) on the amount unpaid, at the rate of 2% per annum above Barclays Bank PLC base rate from time to time, until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest).


6.1 Delivery of the Goods shall be made by the Buyer collecting the Goods at Motortronics’s premises at any time after Motortronics has notified the Buyer that the Goods are ready for collection or, if some other place for delivery is agreed by Motortronics, by Motortronics delivering the Goods to that place.

6.2 Any dates quoted for delivery of the Goods are approximate and Motortronics shall not be liable for any delay in delivery of the Goods however caused. Time for delivery shall not be of the essence of the Contract unless previously agreed by Motortronics in Writing. The Goods may be delivered by Motortronics in advance of the quoted delivery date upon giving reasonable notice to the Buyer.

6.3 If Motortronics fails to deliver the Goods for any reason other than any cause beyond Motortronics’s reasonable control or the Buyer’s fault, and Motortronics is accordingly liable to the Buyer, Motortronics’s liability shall be limited to the excess (if any) of the cost to the Buyer (in the cheapest available market) of similar goods to replace those not delivered over the price for the Services.

6.4 If the Buyer fails to take delivery of the Goods or fails to give Motortronics adequate delivery instructions at the time stated for delivery (otherwise than by reason of a dispute concerning the Goods where the Buyer is questioning or refusing to pay all or any part of what Motortronics claims to be due in respect of the Services or by reason of Motortronics’s fault) then, without prejudice to any other right or remedy available to Motortronics, Motortronics may:

6.4.1 store the Goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage; and

6.4.2 after first contacting the Buyer in Writing to arrange delivery and affording the Buyer a reasonable opportunity to take delivery of the Goods or where Primayer has failed to trace or communicate with the Buyer having taken reasonable steps to do so: sell the Goods using the best method of sale reasonably available in the circumstances and (after deducting any amount payable and due to Primayer, storage and selling expenses) either charge the Buyer for any shortfall between the balance and the price for the Services under the Contract or account to the Buyer with the proceeds of sale, as appropriate; or dispose of the Goods as Motortronics may think fit.

6.4.3 The Buyer warrants that it is the owner of the Goods and in the event Motortronics sells the Goods, in accordance with clause, Motortronics shall give good title to any purchaser of the Goods.


7.1 Risk of damage to or loss of the Goods shall remain with the Buyer whilst the Goods are in the possession of Motortronics. Accordingly, the Buyer shall take out and maintain adequate insurance cover with an insurance company of good repute to cover such risk. The Buyer shall on the request of Motortronics produce a copy of such insurance policy and a receipt for the payment of the current premium.


8.1 Subject to the conditions set out below Motortronics warrants the Repairs will be free from defects in material and workmanship for 3 months from delivery.

8.2 The above warranty is given by Motortronics subject to the following conditions:

8.2.1 Motortronics shall be under no liability in respect of any defect arising from fair wear end tear, willful damage, negligence, abnormal working and storage conditions, failure to follow Motortronics’s instructions (whether oral or in Writing), misuse or alteration or repair of the Goods without Motortronics’s approval;

8.2.2 Motortronics shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the Services has not been paid by the due date for payment;

8.2.3 the above warranty does not extend to spare parts or equipment not manufactured by Motortronics, in respect of which the Buyer shall only be entitled to the benefit the warranty as is given by the manufacturer to Motortronics.

8.3 Any claim by the Buyer which is based on any defect in the quality or condition of the Repairs shall (whether or not delivery is refused by the Buyer) be notified to Motortronics within 7 days from the date of delivery or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure. If delivery is not refused, and the Buyer does not notify Motortronics accordingly, the Buyer shall not be entitled to reject the Goods and Motortronics shall have no liability for such defect or failure, and the Buyer shall be bound to pay the price as if the Services had been delivered in accordance with the Contract.

8.4 Where any valid claim in respect of any of the Goods which is based on any defect in the quality or condition of the Repairs is notified to Motortronics in accordance with these Conditions, Motortronics shall be entitled, at Motortronics’s sole discretion, to fulfill its obligations under the warranty in clause 8.1, in respect of any defect in the quality or conditions of the Repairs by re-performing the Services (or the relevant part of the Services) free of charge or refunding to the Buyer the price of the Services (or a proportionate part of the price), but Motortronics shall have no further liability to the Buyer.

8.5 The Buyer shall be entitled to the benefit of the warranty in clause 8.1 which constitutes Motortronics’s entire liability in respect of the Services. All other terms, conditions, warranties or other undertakings, whether express or implied by statue, common law, trade usage, custom or otherwise are excluded from and by these Conditions.

8.6 Except in respect of death or personal injury caused by Motortronics’s negligence, Motortronics shall not be liable to the Buyer:

8.6.1 by reason of any representation (unless fraudulent);

8.6.2 in respect of any loss or damage of whatever kind, including (without limitation) to premises or other tangible property (whether arising by reason of the negligence of Primayer, its employees or agents or otherwise); or

8.6.3 for any indirect, special or Consequential Loss or damage or other claims for compensation whatsoever (whether arising by reason of the negligence of Motortronics, its employees or agents or otherwise) arising out of or in connection with the Services

(including any delay in supplying or failure to supply the Services) or use or resale of the Goods by the Buyer. In the event of legal liability being established Motortronics shall not be liable to pay damages arising from the aforementioned loss or damage. For the purposes of this condition 8.5 “Consequential Loss” means economic loss or indirect loss or damage of the Buyer including, without limitation, any damage to its business, any loss of anticipated profits, damage to reputation or goodwill, loss of expected future business, damages, costs or expenses payable to any third party or any other indirect losses.

8.7 In the event of legal liability being established against Motortronics, Buyer’s sole rights of redress against Motortronics shall be limited to the payment of any claim or claims for damages the total of which will in no circumstances exceed the price paid for the Services.

8.8 Motortronics shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of Motortronics’s obligations in relation to the Repairs, if the delay or failure was due to any cause beyond Motortronics’s reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond Motortronics’s reasonable control:

8.8.1 act of God, explosion, flood, tempest, fire or accident: war or threat of war, sabotage, insurrection, civil disturbance or requisition;

8.8.2 acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes;

8.8.3 strikes, lock-outs or other Industrial actions or trade disputes (whether involving employees of Primayer or of a third party); difficulties in obtaining raw materials, labour, fuel, parts or machinery.


9.1 This clause applies if the Buyer makes any voluntary arrangement with its creditors or (being an individual or firm) becomes bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or an encumbrance takes possession, or a receiver is appointed, of any of the property or assets of the Buyer: or the Buyer ceases, or threatens to cease, to carry on business; or Motortronics reasonably apprehends that any of the events mentioned above is about to occur in relation to the Buyer and notifies the Buyer accordingly.

9.2 If this clause applies then, without prejudice to any other right or remedy available to Motortronics, Motortronics shall be entitled to cancel the Contract or suspend any further Services under the Contract without any liability to the Buyer, and if the Services have been performed but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.


10.1 ‘Incoterms’ means the international rules for the interpretation of trade terms of the International Chamber of Commerce as in force at the date when the Contract is made. Unless the context otherwise requires, any term or expression which is defined in or given a particular meaning by the provisions of Incoterms shall have the same meaning in these Conditions, but if there is any conflict between the provisions of Incoterms and these Conditions, the latter shall prevail.

10.2 Where the Services are supplied to the Goods for export, the provisions of clause 10 shall (subject to any special terms agreed in writing between the Buyer and Motortronics) apply notwithstanding any other provision of these Conditions.

10.3 The Buyer shall be responsible for complying with any legislation or regulations governing the importation of the Goods into the country of destination and for the payment of any duties on them.

10.4 Unless otherwise agreed in Writing, return of the Goods shall be charged to the Buyer.

10.5 The Buyer shall be responsible for arranging for testing and inspection of the Services at Motortronics’s premises before shipment. Motortronics shall have no liability for any claim in respect of any defect in the Repairs which would be apparent on inspection and which is made after shipment, or in respect of any damage during transit.

10.6 Payment of all amounts due to Motortronics shall be made by irrevocable letter of credit opened by the Buyer in favour of Motortronics and confirmed by a bank acceptable to Motortronics or, if Motortronics has agreed in Writing on or before acceptance of the Buyer’s order to waive this requirement, by acceptance by the Buyer and delivery to Motortronics of a bill of exchange drawn on the Buyer payable 60 days after sight to the order of Motortronics at such branch of HSBC Bank in England as may be specified in the bill of exchange.


11.1 Any notice required or permitted to be given by either party to the other under these Conditions shall be in Writing addressed to that other party at its registered office or place of business.

11.2 No waiver by Motortronics of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.

11.3 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable the validity of the other provisions and the remainder of the provision in question shall not be affected.

11.4 The parties acknowledge that it is not their intention that any third party shall be entitled to enforce any term of this agreement which may confer a benefit on that third party, whether any such entitlement would, but for this provision, arise under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

The Contract shall be governed by the laws of England, and the Buyer agrees to submit to the non-exclusive jurisdiction of the English courts.